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Careers & Contracts

Position Title: Distance Education Program Manager
Posted 11/21/2019
Department/College: CUNY School of Professional Studies
Location: Albany-Rensselaer, New York Area
Salary: Commensurate with Experience

 

General Description:

The CUNY School of Professional Studies (CUNY SPS) provides online and on campus degree and certificate programs that meet the needs of adults who are looking for a seamless way to finish or transition into a bachelor’s degree, earn a master’s degree or certificate in a specialized field, advance in the workplace, or change careers. Home to the first fully online degree programs at the City University of New York, CUNY SPS offers fully accredited degree and certificate programs for students who want the flexibility and convenience of online education.

Within CUNY SPS, the Office of Professional Education and Workplace Learning (PEWL) designs custom workplace learning programs to help organizations achieve their goals.  To our partnerships, we bring knowledge of research-based learning practices as well as experience in developing innovative programs.

CUNY SPS seeks a full-time Distance Education Program Manager to lead the work of our Distance Learning Unit, which is located on-site at the New York State Office of Children and Family Services Bureau of Training and Development (OCFS BTD) in Albany-Rensselaer, New York. Through our contracted program partnership with OCFS BTD, this CUNY SPS role will be responsible for managing the design, development, delivery and administration of online learning programs to thousands of OCFS employees and non-profit provider agency staff statewide. The position will work in close cooperation with OCFS BTD to support the sponsor’s statewide training agenda and BTD priorities.

PLEASE NOTE: This position is physically located on-site at the NYS Office of Children and Family Services (OCFS) Human Services Training Center (HSTC) in Rensselaer, New York. 

Duties and Responsibilities: 

Reporting to the Program Director, the Distance Education Program Manager will:

  • Provide overall management of the development and delivery of distance learning deliverables.
  • Liaison directly with the Director of OCFS BTD’s Instructional Design Division regarding the Distance Learning Unit’s role in each distance learning course and product deliverable, establishing clear guidelines, work plans and timelines for deliverables.
  • Provide quality assurance reviews of all asynchronous and synchronous distance learning products (including those produced by vendors, as needed), as well as ensure proper testing protocols are in place and followed prior to the delivery of all new distance learning products.
  • Provide critical input and feedback to staff on the design of online learning modules (CBTs) and virtual classroom (WebEx) products. Stay abreast of cutting edge learning design elements and technologies in order to advise on and incorporate them into the Distance Learning Unit’s products.
  • Manage and supervise the work of the Distance Education Instructors and Developers, and Distance Education Technical Assistant, meeting on a weekly basis.
  • Oversee and delegate the tasks related to ongoing maintenance of CBTs to appropriate staff members.
  • Assist in the recruitment and onboarding of all new Distance Learning Unit staff.
  • Develop communication standards and templates for registration and other announcements related to distance learning deliverables in the agency’s learning management system (Human Services Learning Center).
  • Make recommendations to the OCFS Director of Instructional Design regarding possible changes to existing distance learning courses and products based on distance learning course enrollment, evaluation, and resource usage trends data.
  • Manage the development and delivery of OCFS BTD training program needs assessment surveys (using Qualtrics). 
  • Submit interim and final contract reports as directed.
  • Other duties as assigned by supervisor.

Qualifications:

  • Master’s degree in e-learning design and implementation or related field, plus at least three years (five preferred) of project related experience.
  • Excellent written and verbal communications skills.
  • Proficient in the following software: Storyline, Camtasia, Photoshop, Audacity and Microsoft Office Suite.
  • Demonstrated strong ability to effectively manage e-learning projects and supervise staff.
  • Attention to detail and quality assurance.
  • Ability to effectively manage relationships with internal agency stakeholders.

Application Instructions:

Please submit a cover letter and resume online to the following web link:
https://www.rfcuny.org/careers/postings?pvnID=PS-1910-003365

Senior Trainer - Posted 11/11/2019

The Professional Development Program (PDP) of the University at Albany's Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill a Senior Trainer position in Albany, NY.

Job Duties:
Under direction of the Department Manager or designee, position provides leadership to professional education and training teams; delivers traditional and non-traditional education and training programs and supports program and NYS policy initiatives; as well as serves as master trainer and liaison to project sponsors.

Duties include, but are not limited to: delivering classroom training throughout NYS, virtual classroom training using e-learning/webinar technology, and technical assistance programs; participating in the planning and development of training delivery plans and curricula for a variety of performance-based training, including updating, maintaining, and developing instructional materials (print and digital) and performing research for and assisting in the design of curriculum, related materials, and visual aids; completing assignments independently and within team settings; providing coaching, mentoring, and leadership to training staff; monitoring training deliveries and materials to assure quality and conformance with project objectives; conducting training needs assessments; interpreting/using training evaluation data to revise/modify training programs and delivery plans; maintaining complete records of training programs, content, activities, and evaluations in accordance with procedures; preparing routine reports. Perform other duties as assigned to meet contract requirements. Full-time position. Ability to work variable days and work hours, travel regularly throughout NYS, and lift and carry up to 40 lbs. required.

Required Qualifications:

  1. Bachelor's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization, in Adult Education, Communications, English, Social Science, or related field, and a minimum of three years of experience delivering adult training programs.
  2. Excellent writing, speaking, presentation, group facilitation, and interpersonal communication skills.
  3. Demonstrated creativity and expertise in delivering training material in conformance with project objectives and in planning and coordinating training activities as assigned.
  4. Strong knowledge of traditional and non-traditional adult training methods and commitment to delivering/developing training that incorporates adult learning principles.
  5. Demonstrated ability to successfully work under pressure and attend to details, as well as effectively work on multiple projects with competing priorities/deadlines in shared staff resource setting.
  6. Demonstrated ability to effectively work independently as well as within teams.
  7. Demonstrated ability to effectively lead project teams and encourage and promote teamwork and positive interactions.
  8. Strong team and customer orientation and successful experience in coaching, motivating, and developing skills of staff.
  9. Working knowledge of the NYS social service delivery system and public welfare programsor experience in the delivery of specific public welfare programs, such as Temporary Assistance, SNAP, Employment & Advancement Services, HEAP, and Child Support Enforcement, or the administrative/fair hearings process, welfare fraud investigations, and audit/quality improvement initiatives.
  10. Demonstrated proficiencies using Microsoft Office products, particularly Word, PowerPoint, Outlook, Edge or Explorer, and document and presentation templates.
  11. Applicants must address in their applications their abilities to work with a culturally diverse population.
  12. Ability to lift and carry up to 40 lbs.
  13. Ability to work variable days and work hours and travel regularly throughout NYS to deliver training and attend meetings, including travel to areas that may not be served by public transportation.

Preferred Qualifications:

  1. Master's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization, in Adult Education, Communications, English, Social Science, or related field.
  2. Five years of experience delivering training to adults in a related field.
  3. Proficiencies using Microsoft SharePoint and e-learning/webinar technology (e.g., WebEx or GoToWebinar).
  4. Experience working within a state or county social services agency or human services organization.

SPECIAL NOTES: Employment is with The Research Foundation for The State University of New York, a private, nonprofit, educational corporation that administers sponsored program activity for the University at Albany. Salary is expected to be in the low to mid $50s. Persons interested in the above position should submit a resume, three work-related references, along with a letter of application. Applicants must also provide two writing samples of work where the applicant was the primary author, according to the following: A training curriculum or training presentation (of non-specific length); and a report or memorandum (1 to 3 pages in length). Applicants selected for a second interview will be expected to complete a project that includes completing an assignment and presenting their assignment outcome to the search committee, as well as reading an assignment and writing a response while on-site. Review of applications will begin immediately and continue until the position is filled. To apply, go to http://rfhr.interviewexchange.com/jobofferdetails.jsp?JOBID=117856Applicants may also visit our website at www.pdp.albany.edu for more information.

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three year period. Please refer to the following website for the complete Annual Security Report (“Clery Report”): http://police.albany.edu/asr.htm As an Equal Opportunity/Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Research Foundation for The State University of New York, offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.

Apply Here:  http://www.Click2Apply.net/dx4xzz96vsq64tz8


 

Education Specialist - Posted 10/25/2019

The Professional Development Program (PDP) of the University at Albany's Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill an Education Specialist position within PDP's Department of Temporary Assistance Training in Albany, NY.

Description of Duties:
Under direction of the Department Manager or designee, position delivers traditional and non-traditional education and training programs and supports program and NYS policy initiatives as assigned. Duties include, but are not limited to: delivering classroom training throughout NYS; delivering virtual classroom training using e-learning technology; updating, maintaining, and developing instructional materials (print and electronic); and performing research for and assisting in the design of curriculum, related materials, and visual aids for a variety of performance-based training. Perform other duties as assigned to meet contract requirements. Full-time position. Ability to work variable days and work hours, travel regularly throughout NYS, and lift and carry up to 40 lbs. required.

MINIMUM REQUIREMENTS

  1. Bachelor's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization, in Adult Education, Communications, English, Social Science, or related field, and one year of experience working in a social services setting or in the delivery of adult training programs.
  2. Excellent writing, speaking, training delivery, group facilitation, and interpersonal communication skills.
  3. Demonstrated ability to research subject matter, review program evaluation data, prepare an analysis of data gathered and assembled, and prepare training curricula and materials.
  4. Working knowledge of adult learning principles and training methods.
  5. Demonstrated ability to work under pressure and effectively manage multiple tasks.
  6. Strong attention to detail.
  7. Strong team and customer orientation.
  8. Demonstrated ability to coordinate activity with colleagues in a positive manner and effectively work independently as well as with teams under supervision.
  9. Demonstrated proficiencies using Microsoft Office products, particularly Word, PowerPoint, Outlook, Edge or Explorer, and document and presentation templates.
  10. Applicants must address in their applications their abilities to work with a culturally diverse population.
  11. Ability to lift and carry up to 40 lbs.
  12. Ability to work variable days and work hours and travel regularly throughout NYS to deliver training and attend meetings, including travel to areas that may not be served by public transportation.

Preferred Qualifications

  1. Master's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization, in Adult Education, Communications, English, Social Science, or related field.
  2. Three years of experience delivering training to adults.
  3. Specific knowledge of, or experience in the delivery of, public welfare programs: especially Temporary Assistance, SNAP, Employment & Advancement Services, HEAP, or Child Support Enforcement; or the administrative/fair hearings process, welfare fraud investigations, or audit/quality improvement initiatives.
  4. Proficiency in use of Microsoft Word, PowerPoint, and e-learning/webinar technology.
  5. Experience working within a state or county social services agency.

SPECIAL NOTES: Employment is with The Research Foundation for The State University of New York, a private, nonprofit, educational corporation that administers sponsored program activity for the University at Albany. Salary is expected to be in the high $40s to low $50s. Persons interested in the above position should submit a resume, three work-related references, along with a letter of application. Applicants must also provide a writing sample (approximately 3 pages in length), such as a training curriculum, report, or memorandum for which the applicant was the primary author. Applicants selected for a final interview will be expected to complete an assignment and present their assignment outcome/project to the search committee. Review of applications will begin immediately and continue until the position is filled. To apply, go to http://rfhr.interviewexchange.com/jobofferdetails.jsp?JOBID=115767. Applicants may also visit our website at www.pdp.albany.edu for more information.

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three year period. Please refer to the following website for the complete Annual Security Report (“Clery Report”): http://police.albany.edu/asr.htm As an Equal Opportunity/Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Research Foundation for The State University of New York, offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.