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Cancellation Policy

Written as well as phone reservations for workshops or events are considered firm. Cancellations for regular monthly workshops must be made three business days in advance and five business days in advance for our Annual Conference and special events to avoid billing. Substitutions of registrants can be made at any time; however, advance notice of substitutions would be helpful. No-shows who do not cancel within the time frame stated above will be charged the full workshop or event registration fee. When a representative of an organization makes and/or approves an employee’s registration, that organization becomes responsible for payment, cancellation or substitutions.

Capital Region ATD reserves the right to require advance payment from both members and non-members who are in arrears of past due registration fees. We expect all fees past due to be paid up prior to members and non-members registering for the next workshop or event. Reservations can be emailed to or phoned in to the CRATD Office at 518.594.1661. Mail form and check/voucher to: 380 Morris Street, Albany, NY 12208 (Federal ID #23-7456865).

Reasonable accommodations available upon request. Please notify CRATD at least three weeks prior to the workshop or event.